1. Introduction
Kaizen Field Services LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Any other information you voluntarily provide
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Referring URLs
c. Information from Third Parties
We may receive information from:
- Public sources
- Business directories
- Marketing partners
- Website forms and lead submissions
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Communicate with you about services, updates, or promotions
- Improve our website and services
- Ensure compliance with legal obligations
- Prevent fraud, abuse, or unauthorized access
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
- Service providers and vendors (for operational purposes)
- Legal authorities when required by law
- Business partners for service delivery (under confidentiality agreements)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website traffic
- Store user preferences
You can control cookie settings through your browser.
6. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing communications
- Restrict or object to processing
To exercise these rights, contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Data Retention
We retain your information only as long as necessary for business, legal, or compliance purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, you may contact us:
Kaizen Field Services LLC
Email: info@kaizenfs.us
Phone: +14846022269
Address: 4628 Broadway, Allentown, PA 18104, USA
13. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights including:
- Right to know what personal data is collected
- Right to request deletion
- Right to opt-out of data selling (we do not sell data)
14. GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), you have rights under GDPR including:
Right to data portability
Right of access
Right to rectification
Right to erasure